The skates that were handed to me needed to be thrown away, I asked for a reund because all the skates seemed top be in bad condition. Most had gum all over the wheels which made trying to skate like a roller coaster ride. The staff was rude and seemed to only care about the money I gave them. They did not try to resolve the problems witht he skates. Evidently they have so much money they do not need mine nor do they need repeat customers.