Although the music is wonderful, the atmosphere is horrendous. There is trash everywhere, children and teens wrestling everywhere and no staff supervision. There is "policy" in which the skater has to keep possession of ONE SKATE while the other is taken is place of the TWO SKATES. There is not adequate locks to secure the "other" shoe, and this truly makes for a very negative experience. What's worse is the "manager" for lack of a better suited word, is very non professional. Clearly the customer is not their interest as she and other staff members show very poor customer service. Kendra, is far from a manager at the least, she is merely an employee who has no formal training in business management. For the future of this establishment, I pray she is replaced and that adequate supervision and janitorial team is put in place. IMMEDIATELY.