As a hockey player, the facilities are poor. Locker rooms are outdated and unheated. Pretty big deal to come off of the ice sweaty and undress in a cold locker room. The ceilings in the locker room ceilings look like they are asbestos lined and unfinished. There is no hot water for the showers, which is bad because I usually have to go to work after playing. The ice stinks. It is poorly cut and uneven. I’ve seen the ice get so thin that the playing lines were exposed. The boards are uneven and in many places are unfinished (incompletely built). The coaching and instruction is among the worst available. But, the Management is indifferent to the feedback that they receive. The rink has ZERO customer service. They treat everyone as though “we gotcha” . The communicate poorly and completely disregard their clients respectful requests. These problems are precisely why they recently lost an entire adult hockey team to Extreme Ice. This is also why they lost an entire league (A) to Ext
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