I am from near Pittsburgh, Pa. and was in Crossville visiting my sister. I decided to bring my skates and try out the rink. I had seen some pretty negative things on line, about this rink. So I didn't expect much. I have seen rinks that were much worse. The floor is concrete, with what looks like a resin coating. The floor could use a new coating, as it has quite a few rough spots. I was there on a Saturday night, and I found that the kids were polite and enjoyable to talk to. I wish that there were more adults skating.I didn't expect that either. The rink could use some better lighting. It seemed too dark, to me. The music was not that great. They need to mix it up more. The staff was friendly. I am 62 y.o. and have been skating most of my life, in many rinks. Every one has had it's own personality. You older folks, get them skates out of the attic, dust them off and show these youngsters ya still got it!